When you place an order in order to process your request we hold your name, email, address, telephone number and shipping address. We don’t hold your card details. When you register you give consent to the collection of your data.
Website cookies These enable your shopping basket to work
Website Analytics cookies We use these cookies to measure and analyst how customers use the online website and store. We use this to improve the store.
Customer preference cookies The online store will remember your user name or location for example. This makes your experience more personal.
Targeting and advertising cookies When you use alanhayden.co.uk you agree to allow these types of cookies to be placed on your computer and access them when you visit in the future.
To delete cookies on your computer please refer to the web browser you are using as to how to remove them on your particular browser.
How Your Information Is Used AlanHayden.co.uk uses your information to complete shipping requests, processing your order and personalised browsing experience. For compliance and fraud prevention personal information may be provided to credit reference or fraud prevention agencies. These agencies may keep a copy of your information for their records. We may disclose to a relevant regulatory body when legally required to do so.
Your details will be used to keep you up to date with marketing requests. If you have requested not to receive marketing then your details will not be used in this way. We will not disclose your details to third party marketing companies.
Data about sales, site traffic and other commercial information may be passed on to third parties but this information is anonymous and would not be able to identify who it related to.
Your data may be used for internal statistics on site global usage and user behaviours on the site to help improve the user experience.
Marketing Opt In As you register with the site, you can opt out of any email marketing updates for special offers, competitions, events and marketing promotions. You can unsubscribe at any time. To do this click the unsubscribe email at the bottom of each message. You can also change this setting from within your account.
How to Change Your Personal Information Please log into your account and click on your details. Here you can edit your shipping details, address, name, email and telephone number.
Protecting Your Personal Information When you make a payment through the site we use a payment gateway through PayPal which creates a secure encrypted connection.